Frequently Asked Questions.
Feel free to make the payment using Visa, MasterCard, PayPal, or Stripe payment modes which are widely popular and securely available in Australia.
We inform our customers on every stage of product delivery. You will receive an email confirming your order. Once the product is dispatched, you will receive another email. A third and final email is sent when the product is out for delivery.
Please Note- The email address used for correspondence would be the one you used while placing the order.
Chris Louis products are premium quality and we seldom receive complaints regarding the quality of the product. However, if you have a complaint regarding the product, we are happy to offer an easy return policy. To learn more about the policy, kindly visit the Returns and Exchanges page.
We are pleased to inform you that Chris Louis is offering free shipping Australia-wide with same-day dispatch (if the order is placed before 1p.m Australia time). For more on shipping, visit the Shipping and Delivery page
I’m sorry, but we can only accept one gift voucher or discount coupon per order. We do not allow the stacking or combination of multiple vouchers or coupons on a single order. If you have more than one voucher or coupon, you can use them on separate orders, but each order can only have one discount applied. Thank you for your understanding.