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Chris Louis

Refund policy

 

Return:

The items must be returned within the specified time frame of 60 days and in their original condition with no signs of wear and tear. Once the product is received by us, the money will be refunded immediately via the same payment method which was been used at the time of purchase.

Please Note: There will be no return on our Sale Products.

All the Items must be returned to:

Chris Louis

Suite 239, 139 Cardigan Street

Carlton, Vic-3053

Australia.

 

Submit a return request

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

1. Log in to your account:
    1. In the Email field, enter your email address, and then click Continue.
    2. In your email account, open the email sent from our store and copy the six-digit verification code included in the email.
    3. Go back to the online store, and then enter a six-digit verification code.
2. Click the order that you want to submit the return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, then you receive an email with shipping instructions and a return shipping label. After the product is returned, you receive a refund.

Exchange:

In the unlikely event of you changing your mind about any purchase you have made, there is nothing to panic about. We want to make your shopping experience as seamless as possible. Therefore, our exchange policy will let you do all that with no trouble whatsoever. 

All returns and exchanges must be accompanied by an email notification with a satisfactory reason to info@chrislouis.com.au